It's so true, so true -- Open source software is difficult to use

Matthew Thomas is a UI programmer for the Mozilla Project. He has written an insightful list of rules for why the ease-of-use for Open Source Project tends to suck.

Why Free Software usability tends to suck

He also wrote a follow up article based on reader response:

Why Fre Software usability tends to suck even more

It's so true.

Tai